Creand Piam
The Creand Piam is a life insurance policy with complementary health cover for the part of the cost of medical treatment not reimbursed by the Caixa Andorrana de Seguretet Social (CASS).
With complementary cover for:
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- Life and accident          Â
- Severe illness   Â
- Second medical opinion services
Three months free of the Creand Assegurances Vida health and accident insurance policies. Check the terms and conditions of the promotion
Features
- The Creand Piam is aimed at people between the ages of 18 and 55 who are registered as employed or voluntarily insured with the CASS, as well as family members who may be considered their beneficiaries.
Advantages
- Complete freedom to choose your doctor.
- The insurance includes cover for speech therapy, orthoptic treatment (retraining vision), psychiatry, osteopathy and chiropractic treatment.
- Policies contracted with Creand Vida are valid for a lifetime.
- The costs of hospitalisation (the part not covered by the CASS) at the Hospital de Nostra Senyora de Meritxell or foreign hospitals that have agreements with the CASS, are processed directly by Creand Vida and the Hospital.
- App Creand Vida: Receive notifications every time a refund is processed, submit documentation, request information, access the Telemedicine service and much more.
- You can also send scanned invoices to Creand Vida at prestacions@creandvida.ad
- Complete freedom to choose your doctor.
- Large branch network to present medical bills pending reimbursement.
- If your salary is paid directly into an account at Creand, you are entitled to a 10% discount on the premium for the first 6 months.
- With your health insurance, you will enjoy exclusive prices when contracting the umbilical cord stem cell preservation service with Cellab.
Medical directory
The insurance includes access to a medical directory with coverage throughout Spain and over 45,000 professionals and 13,000 medical centres, including centres such as Teknon, Quiron, Dexeus and others.
Health Card – Medical Directory:
- The insured person will have a personal and non-transferable card with which they will be able to access a wide range of medical professionals and centres in the medical directory.
- This card offers the insured person the convenience of not having to pay anything upfront.
- For treatments, diagnostic tests, operations and hospitalisations, it is necessary to request authorisation by telephone in advance: +34 91 590 96 44.
Benefits
- Creand PIAM offers healthcare cover of up to 100% of expenses not covered by Social Security in the event of serious illness, whereas most supplementary medical insurance reimburses a maximum of 90%.
- The insurance includes supplementary cover such as 45 days' psychiatric hospitalisation, direct payment to foreign hospitals that have agreements in place with Social Security, 60% reimbursement for medical expenses not covered by Social Security, and many more.
- For maternity the policy provides for 100% of the actual expense accredited in the case of normal births (maximum 1,000 euros per baby).
- In Caesarean births, the policy provides for 100% cover of the actual expense accredited (maximum 3,000 euros per baby) and up to 5,000 euros for newborn care per baby, in addition to the payment of a fixed benefit per birth (each child) of 150 euros.
- Find Best Doctor: to search for the best doctor to treat any condition you need.
- Other cover of interest: optics, dental prostheses and accommodation costs for the patient's companion.
- In the case of illness, injuries, congenital defects or malformations, the policy pays compensation of up to 6,000 euros per insured person during the period for which the policy is in force
- Best Doctors, a second medical opinion: this service enables the patient to compare a first diagnosis with the opinion of another doctor anywhere in the world.
- Free telemedicine service with access to general practice, paediatrics, psychology, gynaecology, endocrinology, dermatology and virtual physiotherapy.
- The maximum benefit or compensation per claim is d’1.000.000 euros.
- In the event of the death of the insured (between 18 and 65 years old), the Creand Piam pays the beneficiaries compensation of at least 10,000 euros; in the event of death by accident, 20,000 euros; and in the event of death due to a traffic accident, 30,000 euros.
Creand Life Application
Discover the application for managing your health and sick leave products easily, wherever and whenever you want.
What you will be able to do on the app:
- View the status of your reimbursements
- Send your documentation easily
- Receive notifications to stay up to date
- Request information and keep in touch with the company
- Selfie Salut: use your phone to monitor your health via a simple face scan
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Plus, it is available for the insurance holder and their partner!
Everything you need, all on your device.
Download the app and register in two simple steps.
Exclusion periods
Healthcare. (1 month)
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Serious illness (hospitalisation and surgery). (3 months)
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Hospitalisation and surgery (except in case of life-threatening emergency). (6 months)
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Dental prosthetics (12 months)
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No exception period if the customer contracting the product is changing company and has already completed these exception periods with an equivalent product provided by the previous company.
Exclusion periods
3 months for hospitalisation, surgery and serious illness.
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9 months for maternity.
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12 months for dental prostheses.
No exception period if the customer contracting the product is changing company and has already completed these exception periods with an equivalent product provided by the previous company.
FAQ
If you have questions about our policies, take a look at the answers to frequently asked questions in this section.
Compare our health insurance policies
You still don’t know which of our health insurance policies best suits your needs? To help you to choose here are the main features of each of them.

